Shipping and tracking
Our shipping information follows the live catalog data currently published in the store. Active references now show delivery windows of 5-12 days or 7-15 days, while the Le Sienne model also indicates dispatch in 4 days before international transit.
The shipping windows shown on product pages come from the catalog data currently stored for the live assortment. At the moment, the active product set mainly shows 5-12 days and 7-15 days.
Some references also display a preparation or dispatch note before international transit starts, such as dispatch in 4 days for Le Sienne.
Once an order is confirmed and prepared for shipment, tracking data becomes available. The exact line name or carrier can vary according to destination country, the logistics option selected for the order, and the final-mile handoff.
For that reason, we avoid claiming one universal carrier list for every order. The valid source remains the tracking reference attached to the actual shipment.
International routes may be handed over to a local carrier near the destination country. This means the first transport line and the final-mile carrier are not always the same company.
If a parcel slows down or tracking updates stop, customer support can cross-check the shipping reference, destination country, and latest visible milestone.
Compare the current delivery windows directly from the live catalog and product pages.
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